SAIC is hiring a Computer Operator to join our team in Baumholder, Germany !
Looking for a candidate already living in or near Baumholder, Germany.
* Full-time hours will be around 40 hours per week.*
Digital Training Facility Manager (DTFM) Computer Operator Job Description:
As a Computer Operator I you will serve as the Lead Manager for the Baumholder Digital Training Facility. As instructed, you will be required to resolving common operating problems and may serve as an assistant operator working under remote supervision or performing a portion of a more senior operator’s work.
DTFM is responsible for:
Maintaining and operating the Digital Training Facility.
Scheduling unit training within the facility and maintaining a Training Calendar.
Ensure the facility is available for all scheduled and non-scheduled training.
Validate that Distributed Learning Systems (DLS) equipment is installed and functioning properly to support needed training.
Ensure that workstations are available for scheduled learners and that workstations are loaded with appropriate courseware.
Perform troubleshooting and resolve common operating problems.
Report system, software or equipment failures to EMC helpdesk. Assist and respond to EMC technicians to resolve issues with systems, software or equipment.
Market DLS training and system capabilities to on-post organizations to facilitate increased utilization.
It is preferable that the successful candidate have general knowledge of software applications, operating IT equipment experience, workstation set-up, and have familiarity with networked systems.
Update, create and submit multiple daily,weekly and monthly reports.
Work with various software applications and online platforms.
It is also preferred that the successful candidate have customer service experience including resolving issues related to desktop IT resources.
General Information:
The successful candidate shall complete a NACI personnel security investigation resulting in a favorable review. (Background check only).
This position is subject to the Department of Labor wage rate minimum requirements for the area in which the work will take place.
It is preferable that the successful candidate have general knowledge of software applications, operating IT equipment experience, workstation set-up, and have familiarity with networked systems.
It is also preferred that the successful candidate have customer service experience including resolving issues related to desktop IT resources.
Work may not occur consecutively during the day, and the work hours may vary from day-to-day. Work *may be* required on occasional weekends or evenings (rare).
The successful candidate shall complete a NACI personnel security investigation resulting in a favorable review. (Background check only).
Work may not occur consecutively during the day, and the work hours may vary from day-to-day. Work *may be* required on occasional weekends or evenings (rare).
This position is subject to the Department of Labor wage rate minimum requirements for the area in which the work will take place.
This position reports to the DTFM Program Manager.
Qualifications
Requirements:
AA Degree in related discipline; Or, High School and two (2) years of related work experience or experience in a customer service environment.
Must have SOFA status already, logistical support not available through his contract.
Must be able to work 40 hours per week.
Clearance:
Must be a US Citizen able to pass a NACI background investigation
Desired:
General knowledge of software applications, operating IT equipment experience, workstation set-up, and have a familiarity with networked systems.
Customer service experience including resolving issues related to desktop IT resources.
COVID Policy: Prospective and/or new employees are required to adhere with SAIC's vaccination policy. All SAIC employees must be fully vaccinated and they must submit proof of vaccination on their first day of employment. Prospective or new employees may seek an exemption to the vaccination requirement at and must have an approved exemption prior to the start of their employment. Where work is performed strictly at a customer site, customer site vaccination requirements preempt SAIC's vaccination policy.
