User Experience Researcher - Military veterans preferred



  full-time   employee

United States


Are you a problem-solver? Do you know how to ask the right questions to get to the bottom of an issue? Do you have a drive to improve the world around you? If so, this may be the right opportunity for you!

What you'll be doing

As a UX Researcher at SAIC, you'll be working to plan and research studies to better understand customer web products; and relay that information to the team. You will collaborate with designers, developers, and product managers to guide the way to more useful and usable web products. In your role, you'll have the opportunity to conduct and incorporate UX research techniques such as observations, understandings, analysis,
interviews, surveys, questionnaires, card sorts, usability tests, tree tests, and A/B testing.

Duties may include:

  • Design user-centered test plans across the design cycle from concept phase to post-release evaluations.
  • Conduct web research studies (e.g., usability studies, creation of personas, and cognitive walkthroughs)
  • Incorporate quantitative and qualitative UX research methodologies to convey complex technical and business requirements.
  • Based on research, provide data-driven reports, in a variety of formats, to diverse audiences.
  • Create and deliver UX educational and informational briefs.
  • Communicate research findings via written reports and oral presentations.



Skills and Experience:

  • PhD in a social science research field or equivalent experience in consumer behavior, consumer psychology, market research, organizational behavior, industrial-organizational psychology or similar
  • 15+ years of professional experience
  • Demonstrated experience applying product usability moderating and/or test method selection.
  • Demonstrated experience integrating consumer research into a business’s product design practice.
  • Demonstrated experience with product usability testing tools.
  • Demonstrated experience utilizing methodology concepts for analysis and brief findings to organizations as necessary.


  • Minimum 10 years’ experience in UX research or related field.
  • Minimum 10 years’ experience in statistical analysis, qualitative analysis, and/or quantitative analysis.
  • Minimum 3 years’ experience with analytics tools.


COVID Policy: Prospective and/or new employees are required to adhere with SAIC's vaccination policy. All SAIC employees must be fully vaccinated and they must submit proof of vaccination on their first day of employment. Prospective or new employees may seek an exemption to the vaccination requirement at  and must have an approved exemption prior to the start of their employment. Where work is performed strictly at a customer site, customer site vaccination requirements preempt SAIC's vaccination policy.

Target salary range: $100,001 - $125,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.