Network Operations Center Analyst - Military veterans preferred

ManTech (


  full-time   employee

Scott Afb
United States

Where applicable, confirmation that you meet customer requirements for facility access which may include proof of vaccination and/or attestation and testing, unless an accommodation has been approved.

Secure our Nation, Ignite your Future

All ManTech employees will need to meet the requirements set forth in Executive Order 14042 and the Safer Federal Workforce Task Force Guidance requiring all covered contractor personnel to be fully vaccinated against COVID-19.

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.

Currently, ManTech is seeking a motivated, career and customer-oriented Network Operations Center Analyst to join our teams at Scott AFB, IL (O’Fallon, IL) or Hill AFB (Ogden, UT).

Responsibilities include, but not limited to:

  • Managing, monitoring and troubleshooting the classified and non-classified IP and Transport Networks consisting of Cisco and Juniper routers, Optical cross-connect platforms, Multi service provisioning platforms, IP and ATM switches, fiber/copper connectivity, Sun workstations, and miscellaneous network equipment.
  • Troubleshooting and restoring to service components of the IP and Transport Network.
  • Performing within a fixed price, performance-based environment where performance is based on pre-determined Service Level Agreement’s (SLA’s) or Acceptable Levels of Performance (ALP’s). 
  • Preparing required documentation, including both program-level and user-level documentation
  • Interfacing with functional users as well as remote operations centers in both routine and reactive monitoring situations.
  • Maintaining logs and records associated with reported problems or situations within their realm of responsibility
  • Performing fault isolation and diagnostic/assessment functions to include: determination and execution of corrective action(s) on a real-time basis.
  • Following escalation policy.
  • Monitoring security posture of the IP Network and reporting any suspected violations to designated authority.
  • Performing pro-active monitoring of network element alarms and alerts to identify those components/elements that may lead to or already are causing network degradation or failure.
  • Executing all reporting functions and data input associated with network management.
  • Performing operator level maintenance on all components/assets associated with network.

Basic Qualifications:

  • Must be knowledgeable on the following Network Management Systems: Remedy, HP OpenView, Silvx, Cisco Prime Optical, Netcool, INMS and associated assets.
  • Familiar with network encryption devices to include SafeNet NSA Type I and Type III. 
  • Experience in one or more of the following Crypto devices: KG-340, KG-175A/D, KIV-7, KIV-19. 
  • Security+ CE (DoD 8570 IAT Level II; MANDATORY)

Preferred Qualifications:

  • Cisco Certifications
  • Juniper Certifications

Security Clearance Requirements:

  • Must be a U.S. Citizen with an Active Secret security clearance and an SSBI Investigation to begin employment; Must meet Top Secret eligibility. 

Work Schedule: Full time; 40 hrs/week; Shift work 

Work Location: Scott AFB, IL (O’Fallon, IL) or Hill AFB (Ogden, UT) 

Physical Requirements: 

  • Must be able to be in a stationary position more than 50% of the time.
  • ?Constantly operates a computer and other office productivity machinery, such as a computer.
  • The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access as a result of your disability. To request an accommodation please click and provide your name and contact information.