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Client Service Dispatcher - Military veterans preferred

2022-06-23
James Imaging Systems (www.jamesimaging.com)
Administrative Support

/yr

  full-time   employee


Brookfield
Wisconsin
53045
United States

James Imaging Systems - Client Service Dispatcher Specialist / Administration:

Do you have experience providing exceptional service to business clients? Does a warm and friendly team environment in a professional office interest you? If so, James Imaging Systems has an amazing opportunity for you! We are a local document imaging service and support company with a long history of tremendous growth. We are seeking talented and motivated people like you to join our Client Service Team!

Responsibilities:

· Provide superior customer service to our valuable clients that call in for Service and Supplies.

· Assist in scheduling our Service Tech Team using our highly automated Dispatch System to maximize available service hours and achieve highest level of client service and response times

· Invoicing and data entry

Qualifications:

· 2 years of business to business customer service experience a plus!

· Detailed and accurate

· Courteous and helpful upbeat personality

· Proficient working with database systems. Accurate typing speed of upwards 40 WPM

· Ability to communicate effectively with customers and colleagues, in a fast-paced environment

· Must have knowledge of North and Southeastern Wisconsin to ensure effective and efficient Dispatch Process for Service Tech routing

· Respond to customer concerns and requests for information in an expeditious and professional manner

Benefits:

· Competitive Salary

· Positive pleasant work environment

· Medical, Dental, Vision

· Life Insurances

· 401k Match

· Paid Holidays and Vacation

Compensation based on Experience

3375 Intertech Drive * Brookfield, WI 53045

James Imaging Systems is an Equal Opportunity Employer and does not discriminate based on race, color, sex, marital status, age, religion, national origin, sexual orientation, disability, or status as a disabled or Vietnam era veteran. Drug/Alcohol/Smoke-free workplace.

Job Type: Full-time

Job Type: Full-time

Pay: From $18.50 per hour



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