Transportation Management Systems, Associate Manager - Military veterans preferred



  full-time   employee

United States

Job Summary:
Functions as a subject matter expert in the use and optimization of transportation management systems. Ensures continuous improvement in system operation and output. Educates field team members, monitors execution, assists in removing barriers, runs what-if scenarios. Participates in development of future strategies and understands the need to support the team through effective communication and teaching. This position will be required to pull data from multiple sources (Excel, databases, and systems) and develop user friendly reports to evaluate the operation in the pursuit of optimal performance.

Job Responsibilities
• Promotes a world class culture of safety.
• Participates in functional and cross functional teams to meet objectives, improve processes, and improve stakeholder satisfaction. Develops and maintains standard operating procedures.
• Performs daily routing and optimization using an internal Transportation Management system, monitors daily dispatch operations including driver/truck and trailer assignments. Participates in driver safety meetings.
• In partnership logistics management, third party vendors and internal business partners, will apply and promote compliance with applicable regulations (DOT, etc) to ensure engaged workplace.
• Trains, mentors, supports, and assists less experienced staff, may schedule work, and troubleshoots complex problems referred by others or self-diagnosed problems.
• Monitors, analyzes, and provides feedback on fleet key performance indicators to exceed service performance measurements.
• Partners with all internal/external stakeholders, builds relationships to support supply chain end to end goals.
• Monitors drivers on compliance of on-board computer (OBC), Department of Transportation, violations, and driver hours of service.
• Subject matter expert in internal systems to implement daily operations flawlessly, Transportation Management System, On Board Computers, Dispatch Software, and warehouse management systems. Identifies and researches unique customer opportunities, issues, and requests.
• Maintain and update all master data associated with Transportation systems for the local fleet environment as well as store schedules in the AS400.
• Oversees backhaul program, driver payroll and productivity. Prepare Driver Bid Schedules.
• Assists Logistics Manager with invoice entry in a timely manner using internal epro management system. Ensures completion of accident processing, claims, investigation, and corporate reporting.
• Responsible for daily monitoring to ensure compliance of DOT and Compliance, Safety, and Accountability (CSA). Assists logistics management with ensuring compliance with Department of Transportation, Department of Energy, and Environmental Protection (DEP) compliance of local, state and Federal laws.
• Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises self-guided judgment in methods, techniques, and evaluation criteria for obtaining results.
• Acts self-guided to choose methods and procedures on new or special assignments. Acts as a specialist in the field, uses professional concepts in developing resolution to critical issues.

An Equal Opportunity Employer, including disability/veterans

Walgreens ( is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), a global leader in retail and wholesale pharmacy. As America’s most loved pharmacy, health and beauty company, Walgreens purpose is to champion the health and wellbeing of every community in America. Operating more than 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving approximately 8 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with platforms bringing together physical and digital, supported by the latest technology to deliver high-quality products and services in local communities nationwide.

Basic Qualifications

  • BA/BS and at least 2 years OR High School/ GED + at least 4 years of experience in a supply chain or business role.
  • Experience analyzing, implementing, and/or operating a transportation management system (TMS).
  • Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
  • Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
  • Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
  • Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
  • Experience working with relational databases, such as MS Access.
  • Experience using business analytical skills including facilitating requirements sessions and documenting activity workflows and business requirements for technology-related projects.
  • Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications
  • Experience using: TMS systems, SAS, AS400, Power BI, databases (Hadoop, SQL, Access and other formats), dispatch systems, Microsoft Excel, Outlook, Word and Power Point.
  • Experience in the influence of team members to better utilize tools, including assisting in the development, training and assignment of work/projects to other members of a team.
  • Willing to be on call and carry a company provided cell phone and laptop.