Clinical Research Recruiter - Military veterans preferred

JobTarget (
Administrative Support


  full-time   employee

United States


Position Summary:

The Recruiting position is responsible for being the voice of the company by providing great communication to volunteers about study specific criteria. This position assists with the screening of new volunteers to identify potentially eligible candidates for clinical research studies. The recruiter in this position will conduct thorough phone screens, in-person interviews and attend outreach events to determine participant eligibility for clinical research at JCCT. This position reports into the Recruiting Manager.

Position Responsibilities

  • Place outbound phone calls and answer incoming phone calls in a professional manner
  • Transfer any incoming phone calls that potentially reach the recruiting department
  • Ask screening questions of potential volunteers for clinical trial participation including, but not limited to, medical history
  • Review current medications and medical conditions to determine volunteer eligibility
  • Determine if a volunteer is appropriate to continue in the screening process for upcoming clinical studies
  • Meet with study doctors and/or study coordinators, as needed, to review volunteer medical history to determine eligibility
  • Review, enter and edit volunteer information into a clinical research software program
  • Understand critical information or criteria that needs to be collected for each clinical study
  • Assess volunteer's interest and willingness to commit to the course of the trial
  • Maintain confidentiality of participant information per HIPAA regulations
  • Participate in health fairs and outreach events to promote education about clinical research
  • Support the Research team by assisting with in-person pre-screening, customer relations, and sponsor relations regarding enrollment, as needed
  • Participate in team meetings and training with clinical staff to include reports of potential eligibility and recruitment strategies for the pre-enrollment of studies
  • Other duties as assigned

Experience and Skills:

  • Experience in customer service, telephone, and computers or equivalent training
  • Microsoft Office proficiency
  • Writing and verbal communication skills
  • Ability to work effectively with a team
  • Ability to manage small projects personally and work independently
  • Memory to retain information and know where to research answers
  • Time management skills
  • Organizational skills
  • Detail oriented
  • Demonstrates strong analytical, problem solving skills
  • Self motivated
  • Must be results oriented, multi-tasking, quick learner
  • Respond to the urgent needs of the team and show a strong track record of meeting deadlines

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to sit, stand, walk, reach with hands and arms, and use hands along with fingers, to handle or feel.
  • Ability to lift and/or move up to 25 pounds.

Education and Experience:

  • High school diploma or equivalent required, Associate Degree preferred
  • Medical background or familiarity with medical terminology preferred
  • Familiarity with or ability to learn clinical trial management system software

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