PRIMARY DUTIES AND RESPONSIBILITIES:

• Performs routine maintenance tasks and ensures system support for operating environment components such as databases, operating systems, network interfaces, storage systems, servers, and associated hardware
• Designs, plans, perform, and/or lead testing efforts and coordinate feedback of test results to ensure desired installation, migration, or transportation of software upgrades
• Carries out scheduled background logs, recovery back-ups, upgrade release and coordinates with all the stakeholders & users to deploy the same
• Works with applications, system vendors, and infrastructure, and IT Solutions team to assist in defining operating environment requirements for assigned projects
• Provides technical support for ongoing maintenance and upgrades for all Client/Server related software and acts as the escalation point to resolve issues from suppliers and external and internal customers
• Performs upgrades of databases such as adding new structures or elements & authorize use of data access tools and techniques to enable information access by business users
• Acts as Systems Administrator for enterprise applications by addressing system problems and enhancing system functionality based on stakeholder feedback
• Recommends optimal frequency of appropriate support and upgrade patches, and carry out patch release for operating systems, databases, and servers
• Codes, edits, installs and verifies stored procedures and functions for accessing, maintaining, and populating databases
• Executes backup and disaster recovery SOPs for all operating environment components as per defined schedule
• Monitors and analyzes statistical data and trends relating to server space, capacity utilization, server load distribution, performance metrics, service level compliance, DBMS and other operational parameters
• Troubleshoots the REMS programs that include data setup for all products under the Risk Evaluation Management System program
• Creates custom reports as per business requirements such as termination, turnover headcount, talent, recruiting, finance, payroll, HRMS legal reports, and ad-hoc reports
• Ensures consistent utilization and performance of the software suites to adhere to organizational principles, practices or local business requirements and creates management tools to best manage the software suite
• Identifies and communicates issues which impact cost, configuration, schedule, and operation of the software suite and monitors key metrics and performs periodic audits of system configuration and operational processes

EDUCATIONAL QUALIFICATIONS:

Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.

Preferred Certifications:

• Salesforce Certified Administrator
• Microsoft Certified Systems Administrator (MCSA)
• Microsoft Certified IT Professional
• ITIL, ITSM Certifications

WORK EXPERIENCE:

Min IT experience: 10 years

Min experience with IBMi/AS400 platform: 8 years

The candidate will be technically proficient in the following IBMi administration-related tasks:

• Understanding user-id permissions, libraries, schedules and file-system management
• Turnover tool for code-promotion & creating/maintaining object-history reports
• PowerTech object-creation reports
• Automation, such as log-rotation

The candidate will exhibit expertise in the following procedural tasks:

• Experience in SOC2 compliance as it relates to code-release and user-id management
• Change-Management and Audit-Management as it pertains to system and application-health/up-keep

Certification requirements:

Certifications related to IBMi admin and/or programming will be a plus

• System Operator for IBMi
• IBMi System Administration
• Advanced System Operator Workshop for IBMi (this workshop includes certification)

SKILLS & KNOWLEDGE:

Behavioral Skills:

• Critical Thinking
• Detail Oriented
• Interpersonal Communication
• Learning Agility
• Problem Solving
• Time Management

Technical Skills:

• Identity & Access Management
• Database Administration
• IT Support like Software & Hardware Installation, Troubleshooting
• Software Validation
• Systems Integration
• IT Regulatory Compliance like SOX Compliance

Tools Knowledge:

• Software Configuration Management Tools like Ansible, Puppet
• Citrix technologies like XenDesktop, XenApp, XenServer
• Operating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL
• Enterprise Resource Planning (ERP) Systems like Sage, ASW, SAP
• Software like Case Management System, HR Information Systems, Kronos(Timekeeping Software), PHS Health and Safety Management System
• Java Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented Design
• Microsoft Office Suite
• Relational Database Management System (RDBMS) Software
• Customer Relationship Management (CRM) Systems like Salesforce Marketing Cloud, Sales Cloud
• Internet Protocols like DNS, HTTP, LDAP, SMTP, Easy DNS, No IP

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. 

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

For details, visit https://www.virtualfairhub.com/amerisourcebergen

Schedule

Full time

Affiliated Companies

Affiliated Companies: CENCORA INDIA TECHNOLOGY SERVICES PRIVATE LIMITED

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned