Warehouse Associate - Full Time - Military veterans preferred

**Warehouse Associate**

* Austin, US

* Full-Time

* Operations

* Warehouse Associate

**Overview**

Launched in 2014, Contigo Catering grew out of roots in the Contigo family ranch in Fredericksburg and Contigo Restaurant in Austin. Now our own independent company responding to rapid growth and high demand, we are a leader in custom catering in Central Texas. From backyard gatherings to large corporate banquets, Contigo Catering has the know-how to turn any special day into a memorable celebration... served with a slice of Texas hospitality. Our events are noteworthy for their custom crafted menus, exceptional hospitality, eye for style, seamless coordination, unique bar service, and a special catalog of package additions.

Reporting to the Operations Manager and working closely with the rest of the Contigo Catering teams, the Warehouse Associate serves a right hand to the Operations Manager, serving the company in their mission. Playing a key role in helping ensure that operations are a well-oiled machine, this role is responsible for ensuring that all departments have access to the tools needed to do their job. Whether its packing up materials for an event, ensuring company vehicles and facilities are kept in good condition, helping in the kitchen with dishes, organizing the warehouse for maximum efficiency, or running the necessary errands to fulfill needs, the Warehouse Associate is a dynamic link between our headquarters and our onsite event work throughout Central Texas.

As such, the ideal candidate is capable of acting as a liaison between our headquarters/warehouses and the implementation of services on site to ensure that event details and logistics are executed smoothly, with minimal interruption or error when it comes to facilities, tools, and supplies. They are adept at keeping track of multiple simultaneous priorities and communicating proactively with each player, and are capable of having fun while maintaining a high standard of accountability and productivity at every stage of our process. We are a small, tightly knit team that enjoys good food and values good people.

**Location** Our office, kitchen, and warehouse are located in Southeast Austin at 3709 Promontory Point Drive, Suite B201, Austin Texas 78744. This role offices at this address for meetings and daily responsibilities.

**Schedule**

Full-time hourly position. Hours generally fall between 10 am and 6 pm Tuesday through Saturday, though exact hours vary based on event schedules. Given that the training associated with this role will likely include meeting loaders at the kitchen, some night and weekend flexibility is recommended.

**Compensation**

Hourly pay ranging $18-20/hr, commensurate with experience.

**Day-to-Day Ownership**

This is an opportunity to impact and elevate the entire company on a daily basis. The Warehouse Associates day-to-day will reflect current events and ongoing priorities, but can generally be designated within and held accountable to the following:

Inventory, Packlists, and Packing

* Establish a safe, efficient, clearly understandable, and well-labeled system for organization in all essential spaces.

* Maintain a detailed and up to date knowledge of our inventory, able to report with accuracy at any time.

* Review Pack lists to make sure nothing is missed. Communicate needs or changes with reasonable urgency to ensure resolution.

* Pull and pack for every event / order. Safely and efficiently load the van(s)/truck(s)

* Unload, unpack, and restock after every event / order return. Updated records and communicate with Operations Manager if anything is missing or damaged.

* Label all of our new items with appropriate company labels to minimize loss. Help in the recovery process of tracking down missing items.

* Ensure Contigo inventories are managed so as to maintain quality in every manner

**Vehicle Upkeep**

* Ensure the company vehicles are fueled ahead of events.

* Ensure the vehicle cabs are cleaned weekly, and washed when needed (quarterly at minimum).

* Oversee the maintenance of vehicles on a regular, consistent schedule: ensure oil changes and other regular service is completed, update registration annually, keep an eye out for issues and communicate with the team to proactively address maintenance needs, ensure all repairs and maintenance are conducted with minimal interruption to business operations. While you do not have to be a mechanic, general comfort with vehicles and diagnostics is helpful.

**Facilities Upkeep**

* Ensure warehouse and office are exceptionally well-organized at all times. Spaces should be tidy without the rest of the team thinking about it, and all organization systems should be well labeled and clear, to encourage they stay that way regardless of which team member is in the space.

* Regularly change office building air filters (every three months), ensure any other routine maintenance and/or inspections are handled effectively.

* Perform minor facility repairs (such as caulk, painting , furniture assembly, etc.) in the warehouse and office. Identify the need for, help arrange, and manage contractors that are addressing larger repairs and projects.

**Errands & Delivery**

* Safely operate the company van to pick up any rentals, if necessary, before events (small orders or orders that may require high delivery fees due to Sundays/exact time, etc.) & return them following week.

* Run necessary and requested errands/shopping instructed by Operations Manager.

* Go over the weekly agenda during the warehouse meeting with the Operations Manager.

* Make deliveries when needed, or as needed to fulfill emergency needs or forgotten items.

**Outcomes**

A successful candidate in this role embodies the following:

* The warehouses in particular, but also the vehicle and office, are exceptionally well organized and regularly maintained. Everything has its place, all the time, and theres a process to tidy things up and clear out non-owned objects; there arent orphaned items sitting around pending their fate. The rest of the team never has to think about the space being tidy or whether the oil is changed; it already is.

* Inventories are completed on a regular basis, and the team and events have all the necessary tools and supplies at the right time. You check your list twice, and the error rate of forgotten items is extremely low.

* You are a versatile team player, a resource and guide. You maintain a close connection with the Owner and Operations Manager, and they can rely on you for support without ever having to micromanage your tasks. The team enjoys being around you. Youre a leader who doesnt hesitate to do the dirty work; a proactive helper regardless of the specifics of the task.

**Characteristics & Skills**

Characteristic or Skill

Summary of Whats Expected

Proactive & self-motivated

You have an inherent ability to prioritize, and take action without being asked to do so and encourage others around you to become self-starters as well. You dont need much direction to be successful, and you dont dilly-dally when times are slow; you use extra time as a chance to improve systems or work towards goals.

Problem Solver

Youre solution-oriented. You make it happen in ever-changing environments, and come up with creative options when others may be stumped. You can come up with creative or handy solutions to unique challenges.

Team player

You anticipate the needs of your team, and proactively address them. You are able to hold people accountable without micromanaging them. You can move between departments and understand how they work together.

Detail-oriented

The little things matter to you; you notice minor discrepancies, unpolished glasses, or things that arent quite right & resolve them without hesitation.

Finisher

You finish projects that you start and over-deliver on expectations.

Quality-focused

You dont call a project done until its perfect & error