Sales Support Coordinator
- Military veterans preferred
2024-05-18 AppCast (https://www.appcast.io)
Other
/yr
full-time
employee
Dallas Texas 75215 United States
Position Summary:
As a key member of our sales team, the Sales Support Associate will be directly assisting the sales team and responding to customer and prospect queries. Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.
Essential Functions & Key Responsibilities:
Provide troubleshooting assistance for the sales team, customer orders, account statuses and relevant problems
Ensure smooth implementation of processes in place
Bid management; completing and delivering bids in a timely manner
Provide data and guides to help the sales team
Manage sales tracking tools and report on important information
Stay up-to-date with new product and feature launches and ensure sales team is on board
Review pending orders and specific customers requests to ensure excellent customer service and customer experience
Support Sales with marketing kits/samples, quotations, and preparing new program documents
Working with sales managers on artwork files, samples request and marketing materials
Preparing for trade show events and customer meetings
Candidate Requirements:
Proven work experience as a Sales support specialist or Sales support associate
Proficiency with MS Office Suite, particularly MS Excel
Good written and communication skills
Analytical and multitasking skills
College degree
Great employee benefits: 401(k), vacation, sick leave, medical, dental & life insurance