Warehouse Materials Associate II - Carilion Materials Management Warehouse Franklin Road - Military veterans preferred

How You'll Help Transform Healthcare:

The Warehouse Materials Associate II is responsible for all aspects related to incoming freight that is delivered to the Carilion Warehouse. The associate is responsible for performing standard receiving and stocking tasks, such as unloading delivery trucks, sorting items by receiving priority, identifying and documenting damaged deliveries, rotating inventory, storing materials for easy access at primary pick locations, and performing quality assurance (QA) activities.

Performs specific job responsibilities:

• Provides exceptional customer service to requesters / end users, buyers, and other warehouse teams.
• Inspects and signs for deliveries.
• Team member is consistent in their communication with the Inventory Team on all shipment discrepancies.
• Works with fellow members of the warehouse team to identify and address items that should be prioritized for receiving (i.e., patient specific, rush and hot orders).
• Utilizing an Inventory Management System, ensures that received item quantities are accurately entered in and, when needed, discrepancies are properly documented in the inventory management system and on packing slips.
• Maintains a well-organized delivery record system. The delivery system prevents the loss of goods and provides documentation of the transfer of liability from one entity to another.
• Efficiently resolves all order-related inquiries / requests within service portal software as needed.
• Stocks items utilizing the inventory management system.
• Accurately and consistently creates and maintains all back stock process.
• Maintains a high level of customer service for other warehouse employees and downstream customers by performing scheduled and as-needed QA activities, including inspecting and maintaining the cleanliness of inventory racks, bins, and labels.
• Escalates item discrepancies, order-delivery inconsistencies, and quality standard exceptions to leadership.
• Loads and unloads medical items from Carilion vehicles and ensures specimens, medicines, equipment, or documents are properly maintained and safely secured based on specific company requirements.
• Transports and delivers the applicable items to the correct destinations in a timely manner and based on routing specifications.
• Adheres to and observes proper fleet operations and regulations including DOT and OSHA, maintains vehicles and observes safety procedures as part of a daily routine.
• Conducts daily pre-trip and post-trip maintenance and safety inspection.
• Maintains Proper Driver's License and Health Card (Driving record as required by Carilion policy.

What We Require:

Education: High School Diploma or equivalent required. Associates degree preferred.

Experience: Minimum 2 years of experience in warehouse setting and use of all non-powered and powered equipment to include forklifts and pallet jacks. Required experience with warehouse requisitioning and order picking. Experience required in the operation of a large commercial vehicle (non CDL).

Licensure, certification, and/or registration: Valid VA Driver's License with positive driving record required.

Other Minimum Qualifications: Excellent organizational skills to include critical thinking, attention to detail, interpersonal skills, and understanding of the English language (both written and oral). Must be proficient in the use of standard warehouse equipment including forklift, personal lift devices (WAVE), and power jacks. Must be customer service oriented. Proficiency in basic computerization skills and demonstrated ability to utilize (or learn to utilize) inventory management systems/software, email communication system, and customer service portal.

About Carilion

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Requisition Number: 144500
Employment Status: Full time
Location: Carilion Materials Management (Warehouse)
Shift: Day
Shift Details: 8am-4:30 Monday-Friday

For more information, contact the HR Service Center at 1-800-599-2537.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.

Please see job description

PI239071984