• Responsible for developing strong client relationships with all customers.
• Identify gaps, growth potential and untapped opportunities. 
• Create sales strategies to achieve objectives.
• Develop solutions with clients, anticipating their needs.
• Excellent verbal communication and reporting status of accounts.
• Ownership of book of business, provide transparency of strategy, progress, and growth through usage of CRM system.
• Networking: identify and attend trade shows, industry conventions, local business organizations, that help to promote EMR and business growth.
• Become an ambassador for EMR with the goal of enhancing the reputation of the company at every opportunity.
• Become an expert in your marketplace.
• Requirement to learn the wide range of grades of ferrous and non-ferrous metals.
• Understanding of local, state, and federal ordinances related to procurement of metals.
• Requirement to learn the operational processes of how metals are received, graded, processed, and shipped and to stay up to date with future changes.
• Develop understanding of EMR’s position in the marketplace relative to customers and competitors including strengths and weaknesses of each.
• Responsible for staying up to speed with metal markets by absorbing available trade publications and internal price guidance and through communication with key stakeholders.
• Will involve time in both the yard and office environments.

Experience/Qualifications/Skills

• Bachelor’s degree or comparable work experience.
• Previous experience in sales and with customer service is preferred.
• Ability to interpret reporting data and trends.
• Ability to manage multiple accounts while seeking new opportunities.
• Ability to understand client needs and negotiate costs and services.
• Understanding of local geographical area is preferred.
• Requirement to learn the fundamentals of EMR’s business within the geographic region by working in all departments with designated mentors and showing a desire to learn.
• Demonstrable experience of excellent communication and negotiation skills.
• Ability to effectively communicate with corporate personnel, customers, vendors/suppliers, and employee in all positions of seniority and responsibility.
• Proficient with IT systems and ability to learn EMR operating systems and software.
• Inherent desire to learn the business and for self-development.
• Willingness to travel as needed to meet with clients and prospects.
• Willingness to accept special projects as determined by management.

Personal Characteristics:

• Expert communicator.
• Entrepreneurial with the ability to generate new ideas through independent research.
• Aptitude for critical thinking.
• Passion for people and what they do.
• Perseverance.
• Competitive spirit.
• Strong, independent work ethic.
• Excellent attention to detail and organizational skills.
• Lead by example.
• Loyalty to the business and the team.
• Team player.
• Self-assured and able to give and take direct constructive feedback.
• Unafraid to act and learn from their mistakes.
• Embraces change and adopts a positive approach to new circumstances.