Overview:
POSITION SUMMARY:
The incumbent is responsible for the overall direction of the food and beverage department including all Restaurants, Casino Beverage, and Banquets/Catering. Will promote an effective, efficient, organized, quality oriented, and profitable restaurant and beverage operations. The position ensures high levels of guest satisfaction and quality of food, beverage and service; the position is instrumental in running a progressive, creative and unique F&B experience and achieving set forth objectives and goals.
Responsibilities:
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
- Ensures the smooth operation of a fast-paced, high volume, multiple-outlet food & beverage department.
- Responsible for the overall front of house leadership of the Food & Beverage
- Responsible for reviewing all staffing levels, working conditions and other matters which influence quality of guest service as well as profitability.
- Ensures departments maintain compliance with all laws and regulations, gaming commission rules and company policies and
- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget Reports budget concerns / deviations to the VP F&B.
- Creates effective cost control measures and standards to manage business levels and create a quality experience for guests consistently.
- Negotiates items and prices with vendors ensuring profit margins are within acceptable levels. Works closely with purchasing to coordinate purchasing, receiving and or rotation of stock.
- Ensures that all areas are complying with controls and standards, responds quickly to remedy areas that need
- Assures staff is certified in sanitation and safety techniques and complies with all sanitation and bureau of alcohol procedures and
- Assists the marketing department in menu planning for catering functions and events, and/or special
- Develops food and beverage menus and concepts that can best attract gaming
- Mentor and develop the food and beverage department by managing work allocation, training, problem resolution, performance evaluation and the building of an effective and efficient team dynamic.
- Responsible for hiring, retaining, motivating, evaluating and direct food, and beverage staff, ensuring employees receive adequate guidance and resources to accomplish established
- Performs all other duties as assigned and adheres to all Indiana Gaming Regulations and Departmental Standard Operating
NON-ESSENTIAL JOB FUNCTIONS
- Attend seminars when needed.
- Stays current on F&B trends as they would benefit our business, team members and guests.
Qualifications:
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
BS/BA degree in related field required. At least 10 years of management experience in the hospitality, entertainment, and/or food and beverage industry. Previous Director level experience preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
- Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming
- Must successfully pass background
- Must successfully pass drug
- Must be twenty-one (21) years of age.
- Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
- Proof of authorization/eligibility to work in the United
- Must be flexible schedule including nights, weekends, holidays with the understanding days off will
- Proficient in MS Office Computer
- Ability to sustain a high level of confidentiality and
- Must be able to address stressful situation with guests with dignity and the utmost tact and
KNOWLEDGE OF:
- Pertinent federal, state, and local laws, codes, and
- Gaming
- Principles of supervision, training, and performance
- OSHA Standards and reporting
ABILITY TO:
- Develop and administer goals, objectives, and Instill personal accountability for team.
- Make unpopular and/or difficult decisions which benefit the organization in the short and long
- Be a strategic, ethical, and effective
- Withstand noisy and smoke-filled
- Select, supervise, train, and evaluate team
- Participate in the development and administration of goals, objectives, and
- Interpret and explain policies and
- Communicate clearly and concisely, both orally and in
- Establish and maintain effective working relationships with those contacted during
- Interpret and apply federal, state, and local policies, laws and
- Be flexible to work varying shifts and time schedules as
Additional Details:
The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by the Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.
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