Leasing Consultant - Military veterans preferred

Description

The Leasing Consultant is responsible for leasing all market-ready apartments and handling all rental inquiries following guidelines and materials provided in the Operations Handbook and in training seminars. This position also assists with the administrative operations of the Resident Services Office.

AN IN-PERSON WRITTEN TEST MUST BE COMPLETED AND PASSED PRIOR TO EMPLOYMENT.

Requirements

Required Education, Experience, Knowledge & Skills:
1. High school diploma or G.E.D.
2. Previous experience in real estate, sales or other service-related industry preferred.
3. Strong customer service and interpersonal skills.
4. Effective oral and written communication skills.
5. Aptitude for basic office procedures.
6. Knowledge of fundamental bookkeeping helpful.
7. Ability to work effectively with persons of varied ethnic, social and cultural backgrounds.

Essential Job Functions:
1. Receives phone calls, gives directions to the property, answers inquiries and provides rental information in a positive, enthusiastic manner, and welcomes visitors to the property. Qualifies prospective residents, determines their needs, and schedules sales appointments.
2. Gives daily tours of model (or market-ready apartments). Uses effective selling and closing techniques in marketing the property.
3. Each morning and evening confirms readiness of model (or market-readies) for presentation.
4. Daily records all traffic and applies company procedures for guest cards and follow-up programs.
5. Assists Manager in contacting business and locator services to promote the property and generate traffic.
6. Verifies rental applications (check credit, rental and employment histories; present findings to Manager). Notify prospective resident of results.
7. Executes lease move-in packet and resident move-out paperwork following company policies, including apartment inspection procedures.
8. Assists Manager with rent collection, banking procedures, report preparation and other administrative duties.
9. Maintains current knowledge of local competition by comparison shopping in person and on the phone.
10. Assists Manager in compiling the property's monthly newsletter and with other resident-related programs.
11. Keeps leasing office neat and orderly at all times.
12. Receives and records maintenance work requests ensuring full and accurate information, and updates the work order log for completed service requests.
13. Consistently maintains a professional, courteous attitude when dealing with residents, other staff members and the general public.
14. Other duties as assigned by supervisor.

Physical Requirements:
1. Ability to work inside and outside in all types of weather.
2. Light to medium work requiring extensive standing, walking, climbing, stooping, kneeling and crouching. Frequent lifting of up to 20 pounds.
3. Good eye-hand coordination with the ability to perform repetitive/continuous tasks according to set procedures and sequence.
4. Ability to discriminate between shades of color and identify from memory particular colors or color combinations.

Equipment and Tools Used:
1. Will be required to use general office equipment such as telephones, answering machines, fax machines, copy machines, calculators/adding machines, typewriters and computer keyboard and operating systems.
2. May use electric or gas powered "golf cart" type vehicle for touring larger properties.