Solution Consultant /m/f) - Military veterans preferred

Lemax

is a web-based SaaS solution for travel agencies and tour operators. With more than 35+ customers globally, we are leading the innovation and changing how travel companies do business by enabling them to focus more on their clients and partners. Our product is their core business solution and solves their core problems so we see ourselves as their strategic partners.
Our vision is to digitalize the multi-day tour industry and impact the global market with our all-encompassing solution. Our mission is to enable tour operators to create, sell, and operate multi-day tours efficiently and ensure end-to-end integration with their suppliers and customers.
Our team consists of 100+ people in our offices in Zagreb and Osijek. Over the years, we have achieved growth with our resources, and we consciously invest in product quality, technology, people, and process improvement to enable the scaling we desire.
We are looking for a

solution expert

whose main goal is to help our customers understand the value that our product will bring to their business. Your role will be to support the Sales team as Solution Consultant in delivering a highly complex and powerful tool that can

truly transform

your clients businesses!
If you enjoy problem-solving by mapping a customers business process into a solution, demonstrating the product solution value, and providing inputs for a successful deal closure by Account Executive, this might be an interesting career opportunity for you.
Key responsibilities

Supporting all sales activities by developing and delivering high-quality standard Lemax presentations and demonstrations
Developing customer-specific value propositions highlighting the benefits and differentiators of Lemax
Understanding the customers needs and pain points and mapping them into Lemax solution
Conducting solution workshops and Proof of Concepts with prospects
Gathering inputs and supporting the Business case creation process in coordination with the Account Executive
Close cooperation with the Product team in order to understand product functionalities, and define possible upgrades/development in order to adapt product presentation to customers
Close cooperation with the Implementation team for the smooth and efficient handover of Won deals to the Implementation team, respecting the Lemax customer journey process
Providing input around new market trends for products and developments
Understanding the competitive landscape in order to differentiate the Lemax solution effectively
Representing Lemax at various marketing and sales events relevant to the industry
Who are we looking for in Solution Consultant?

Education & Experience
MS/BS degree in Economics, Computer Science, Engineering, or equivalent
Minimum 3 years of experience in presales, business analysis, or product consultancy
Experience working with complex software systems will be highly beneficial for this role
Required skills
Outstanding written and oral communication skills proficiency in the English language is mandatory
Business analysis skills analyzing the market and customer in-depth, putting effort in positioning the client and our product in order to be more efficient in sales
Presentation skills presenting clear information and ideas effectively to an audience from C-Level to End User, delivering powerful and persuasive presentations suited to the characteristics and needs of the audience
Influencing skills for building customer, teammate, and co-worker loyalty through achieving a trusted advisor relationship
Strong active listening skills tuning in accurately to the opinions, feelings, and needs of people, patience in communication
Time Management / Organization Skills effectively juggling multiple leads and opportunities while focusing on key priorities and internal coordination of different stakeholders involved in the project
Other:
International travel may be required for this role
Occasional flexibility for shifting work hours to engage with clients from different time zones
What do we offer?

As a Solution Consultant at Lemax, you will be the guiding force behind the successful sale and delivery of a product that has a truly transformational impact on your customers businesses
You will work with a highly scalable SaaS product which is on the trajectory of becoming one of the leading solutions for the tourism industry globally
You will have an opportunity to access competitive international markets and unlock new potential both for our company and for our customers on 6 continents
You will develop your professional knowledge and skills in the rapidly growing and highly challenging travel and SaaS business domains
Benefits that we offer to the Lemax employees

Skills & Knowledge Boost boost your knowledge with conferences and various internal educational events (tech rally, retrospectives)
Gamification Program contribute beyond your daily tasks, go the extra mile, and win valuable prizes
Hybrid Work Model sliding working hours with the possibility of remote work, ten days per month
100% Covered Sick Leave weve got you covered receive full compensation for your sick leave period
Exchangeable Public Holidays public holidays can be exchanged for another day off within the same month
Days off for Life Events significant events, like your childs first day of school, shouldnt be missed
New Mum Benefits work part-time for a month after your maternity leave and receive a full salary
Workspace Healthy Perks standing desks, ergonomic chairs, fresh fruit, and more to keep you healthy
Free Parking Spots the most important thing in the morning is coffee and not looking for parking

If you want to join our Sales team, please send us your CV via the submission form (Apply for this job button below). We will process your application as soon as it arrives.
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Why Lemax?

We are a team of enthusiastic and ambitious people building one product Lemax a core business solution for travel agencies and tour operators.
Join our team and build your career in a multicultural work environment that empowers you to grow.

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