Part-Time Sales Assistant - HOLLY HUNT - Military veterans preferred

Part-Time Sales Assistant - HOLLY HUNT

Tracking Code 2872-056 Job Description **COMPANY PROFILE:**

Knoll, Inc. is a constellation of design-driven brands and people, working together with our clients in person and digitally to create inspired modern interiors. We are part of MillerKnoll, the engine powering the worlds most dynamic design brands. Our internationally recognized portfolio includes furniture, textiles, leathers, lighting, accessories, and architectural and acoustical elements. Our brands Knoll Office, KnollStudio, KnollTextiles, KnollExtra, Spinneybeck | FilzFelt, Edelman Leather, HOLLY HUNT, DatesWeiser, Muuto, and Fully reflect our commitment to modern design that meets the diverse requirements of high-performance workplaces, work from home settings and luxury residential interiors. A recipient of the National Design Award for Corporate and Institutional Achievement from the Smithsonian's Cooper-Hewitt, National Design Museum, we can help organizations achieve Leadership in Energy and Environmental Design (LEED), Living Building Challenge and WELL Building workplace certifications. To learn more about our initiatives to support more inclusive and diverse communities, visit .

HOLLY HUNT designs, produces, and showcases high-quality, custom design pieces for the most exquisite residential and commercial interior spaces and properties around the globe.

www.hollyhunt.com / @hollyhuntdesign

**POSITION PROFILE:**

The Sales Assistant is an integral part of the Holly Hunt Showroom. Their responsibilities are to work closely with the Sales Associate, Clients, Corporate Office, Outside Sales Associate, and Represented Vendors, to ensure the smooth processing and production of orders. The Sales Assistant is also responsible for much of the logistics required for the showroom.

**Primary Responsibilities**

* Answer incoming phone calls, transfer to appropriate Sales Associate

* Enter all new clients on customer card (assign SC account#), collect Resale form to turn into corporate send new client welcome packet to all new account holders

* Update expired resale info

* Process credit card payments, record deposits in Navision, release orders

* Double check all order packets for accuracy

* Assist in coordinating correct freight charges for client orders and ensuring ship to information is complete

* Make sure COM ID form is complete and sent to vendor as required

* Update approvals for SFAs / DFAs

* Request freight updates if ship to changes or expedited freight is required post order

* Run weekly Order Status reports, manage open orders, update clients on ECD, add RDDs, review order hold reports

* Expedite orders partnering Client First team to prioritize hot orders

* Follow up on Balance Due Notices to collect payments

* Provide tracking updates to clients

* Initiate customer service claims to Client First teams, expediting replacements/repairs as needed

* Get estimates and facilitate local repairs, coordinate with clients or receiving warehouse

* Complete and submit refund request forms for overpayments

* Maintain sales tools (order tear sheets, catalogs, finish samples, etc) on sales floor and order when needed

* Be a team player, cover breaks as needed

* Acknowledge every client that comes into the showroom

* Work with clients in the showroom and on the phone as needed

* Pull sample/tear sheets and perform fabric shops as needed

* Assist with mailers and eblasts

Required Skills

* Bachelor's degree required

* 1-2 years working in a retail, design, or showroom environment, luxury experience preferred

Required Experience

* Ability to multitask

* Excellent communication skills both written and verbal

* Some lifting (20-50 lbs max)

* Proficient in Microsoft Word/Excel/Outlook

*MillerKnoll is an Equal Employment opportunity employer. Employment selection and related decisions are made without regard to race, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, pregnancy, genetic information, veteran status or any other characteristic protected under federal, state or local law. Applicants with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or other applicable laws. If you require accommodation due to a disability at any time during the application or interview process, please contact Talent Acquisition at recruiting@knoll.com.*

**MillerKnoll/HOLLY HUNT, is a federal contractor and is subject to the requirements of Executive Order 14042. As such, we are requiring all of our U.S.-based employees to be fully vaccinated against COVID-19 by January 4, 2022.**

Job Location Stamford, Connecticut, United States Position Type Part-Time ** Apply**

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