Clinical Svcs Line Mgr
- Military veterans preferred
2024-04-26 AppCast (https://www.appcast.io)
Other
/yr
full-time
employee
Mt Clemens Michigan United States
The Clinical Program Manager is a key associate at Hope Network whose primary responsibilities include: Oversight and overall management of clinical programs. Meeting performance targets set by the Leadership Team related to services provision, quality assurance and fiscal viability. Plan, organize, and direct service provision, protect the rights of persons served, develop and maintain budgets, allocate resources, assess and document the progress of persons served, facility expanded program and community resources. Hire, train, coach and mentor clinical employees so that consumers receive care consistent with their personal plans and goals. Must have a high degree of personal integrity, generate positive energy and make a difference every day.
Why a Clinical Program Manager at Hope…
Make a difference in people's lives, including your own.
Here are just some of the ways Hope Network invests in you for all that you do:
Starting Pay: $50,000 - $57,000
Up to $7,500 New Hire Bonus
Medical, Dental, Vision begins on day one
Career pathing and growth opportunities
Educational reimbursement
Paid Training
Generous paid time off
Retirement savings plan with employer match
Student Loan Forgiveness eligible employer
Employee Assistance Program
How you will change lives…
Leadership
Responsible for developing and retaining Employee through performance reviews, development activities, formal and informal training and progressive discipline in accordance with Hope Network’s Employee Handbook. Respond to Employee needs and questions. Be a role model for good morale and promote positive work relationships
Implement program goals, creating a recovery model of progressive care and ensuring an adequate and focused individualized treatment modality.
Creates and sustains a “Culture of Gentleness”
Embraces the concept of Recovery by providing a stable and safe environment and support the engagement of meaningful activities.
Responsible for interviewing, training and orientating recommended program applicants for hire.
Hold regular Employee meetings and utilize communication log to ensure appropriate flow of information.
On-call twenty-four hours each day, seven days each week and is able to respond in emergency situations. Monitor emergency crisis protocols according to accepted crisis intervention methods and techniques; coordinate with other services, as needed
Ensure all residents have a current service authorization and a current Individual Plan of Service that supports the medical necessity of that level of care.
Ensure Employee document services that relate to goals and objectives to the Individual Plan of Service
Quality
Manage the program in a manner consistent with Hope Network’s mission, policies, and compliance with standards established by Hope Network, our funders, CARF and all licensing and accreditation standards.
Oversee monitoring procedures to detect compliance problems and take adequate steps to correct any identified compliance problems and prevent the recurrence of such problems in the future.
Maintain comprehensive charts for all persons served
Ensure accuracy of bed occupancy for billing purposes.
Maintain quality assurance protocols evidenced by: facility records audit, physical facility audit, facility vehicle audit, resident chart audit, claims verification audit, and external audits. In-service personnel around compliance requirements specific to service area and client related documentation.
Submit all paperwork/records in timely manner. This includes but is not limited to budgets, invoices, licensing and accreditation standards, recipient rights and corrective actions.
About you…
You are passionate about serving others.
You are helpful and professional with internal and external customers.
You enjoy working independently and as part of a team.
You act as a positive role model and coach for others.
We are Hopeful you have…
Qualified Mental Health Professional (QMHP) Bachelor Degree - Required
LLMSW, LMSW, LLPC, LPC from an accredited institution - preferred
Two (2) years of management or supervisory experience preferred
Prior experience in mental health or rehabilitation setting.
Demonstrated ability to select, train, coach and manage a diverse team and hold them accountable to internal and external standards.
