Overview:
Pactiv Evergreen Inc. (NASDAQ: PTVE) is a leading manufacturer and distributor of fresh foodservice and food merchandising products and fresh beverage cartons in North America and certain international markets. It supplies its products to a broad and diversified mix of companies, including full service restaurants and quick service restaurants, foodservice distributors, supermarkets, grocery and healthy eating retailers, other food stores, food and beverage producers, food packers and food processors. To learn more about the company, please go to the company website at pactivevergreen.com.
Pactiv Evergreen is committed to a diverse and inclusive workforce. Pactiv Evergreen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age national origin, physical or mental disability, genetic information, gender identity and/or expression, marital status, veteran status or other characteristics or statuses protected by law. For individuals with disabilities who would like to request an accommodation, please call (847) 482-4320 or email TalentHelp@Pactiv.com.
All information will be kept confidential according to EEO guidelines and applicable laws.
Responsibilities:
Job Summary:
This position is a member of the corporate Cloud & End User Engineering Team and will assist in deployment and support of Azure, Active Directory, and Windows technologies. This position will be responsible for the on-going support and management of the portfolio of services that the Cloud & End User Engineering Team is responsible for.
The individual will be required to perform after hours support on a rotating basis with other team members.
Broad experience supporting Azure, and Active Directory with heavy emphasis on:
- Azure ARM & Bicep template design, testing and management in support of VM build automation
- Azure Backup and Site Recovery architecture design, testing and management
- Azure Fabric technologies
- Power BI, Synapse, and Azure Data Factory
- Azure Logic Apps design, testing and management
- Azure Multi-region Disaster Recovery architecture design, testing and management
- Azure Windows Virtual Desktop management, support, and troubleshooting
- Includes design and testing of solution, resource pools, etc.
- Azure management, support and troubleshooting specific to application and or user issues
- Includes Management groups, Resource groups, Subscriptions, Application Proxy, Conditional Access, Key Vault, NSG’s, PIM, Policy, RBAC, Storage Blobs and GPv2, and more
- DevOps design, implementation and management following best practices
GitHub, Terraform (Infrastructure as Code) - Active Directory OU structures, containers and group policies
- Active Directory DNS, DFS, DFSR, DHCP, Sites, Trusts and Recovery
- Automation of repeatable processes and procedures via Azure Automation and PowerShell scripts
- Includes automation of Active Directory tasks, Azure tasks, Corrective measures, Deployments, Server builds, Server Inventory jobs, etc.
- Experience with deployment and management of digital certificates
- Windows Server Operating Systems support and troubleshooting
- Ability to analyze, use structured problem solving and available tools to troubleshoot systems in a critical environment, identify root cause, create action plans, and resolve issues
- Ability to manage multiple workloads and balance priorities in pressured situations
- Ability to work well with your team, fellow teams and the business and to quickly resolve any internal conflict
- Help define/refine sustainable, relevant metrics that demonstrate system availability, transaction/work throughput, business benefits achieved, and/or quality improvement
- Maintain documentation for all operational / support processes for the systems supported by the Cloud & End User Engineering team; automate repetitive processes where appropriate
- Must be a self-starter demonstrating the willingness to address / resolve ambiguity and conflict within complex business change projects
- Must be willing to manage and support various business projects when needed
- Promote and follow prescribed project management guidelines for PTVE projects
- Provides technical support documentation to support teams to facilitate low incident resolution times by empowering users and service desk personnel through the use of knowledge base articles
- Resolve ServiceNow incidents in a timely manner while meeting or exceeding SLA’s
Qualifications:
EDUCATIONAL AND OTHER SKILL REQUIREMENTS
- BS/BA in Computer Science, Business Administration or related field or the equivalent work experience.
- Minimum 8 to 15 years of related work experience including solid exposure to enterprise architecture
- Adherence to standards
- Exemplary, demonstrated self-starting skills
- Intermediate to expert level knowledge of applications and systems development tools and methods.
- Strong oral and verbal communication skills with demonstrated ability to communicate at different levels of the organization
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