Salon Supervisor - Military veterans preferred

Compensation Type: Hourly Highgate Hotels:

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location:

 

Amrit Ocean Resort & Residences...The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life.

 

Overview:

We are currently seeking a motivated and detail-oriented Salon Supervisor to join our dynamic team. The ideal candidate will have a passion for the beauty industry, excellent organizational skills, and a strong desire to contribute to the success of our salon and wellness center.

Responsibilities:

• Greeting guests with direct eye contact and a smile.
• Booking and scheduling appointments
• Comprehensive knowledge of the operating procedures based on SOP’s.
• Deliver excellent guest service
• Assist stylists and technicians with various tasks to ensure a smooth and efficient operation of the salon.
• Greet and welcome clients with a friendly and professional demeanor.
• Shampoo, condition, and prepare clients for services.
• Maintain cleanliness and order in the salon, including cleaning and sanitizing tools and workstations.
• Handle appointment scheduling, check-ins/outs, and manage the salon's front desk operations.
• Provide exceptional customer service by addressing client inquiries and ensuring their overall satisfaction.
• Support stylists during hair color mixing and application.
• Assist in inventory management by monitoring and replenishing salon products.
• Provide thorough information about services and facilities via phone, fax, mail or in person.
• Check guests in for services
• Collect payment for services
• Ensure accuracy of all transactions and paperwork
• Stocking, cleaning, organizing and maintaining their work area(s).
• Inform guest about specials, sales and featured items and services.
• Assisting management with reports and other projects as needed.
• Perform all side work as assigned
• Cleans and maintain on a daily and by use basis.
• Assist guest with any questions or concerns
• Will be required to adjust schedule based on business demands. 
• Performs all other duties as assigned

Qualifications:

• Previous experience in a salon or customer service role is a plus.
• Basic knowledge of hair care and beauty products.
• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Professional appearance and a positive attitude.
• Team player with a willingness to learn and grow in the beauty industry.
• Current Florida licensed cosmetologist or in school to become a licensed cosmetologist.