This position is responsible for supervision and scheduling of on-site staff and the overall protection and safeguarding of property, persons and other assets.
RESPONSIBILITES
Monitoring security patrols and ID Checks
Supervising and monitoring activity on property to deter and prevent theft, sabotage, fire and accidents
Responding to calls for assistance
Writing reports on accidents, various incidents, suspicious activities, safety and fire hazards and other security related situations
Providing needed assistance to customers, residents, employees and visitors in accordance to company procedures
Serving as training officer to new security staff
Train, coach, mentor and ensure implementation and adherence to current Standard Operating procedures and Post Orders, per company policy and best practices
Monitor and resolve all log entries timely and efficiently, report to Regional Program Coordinator as needed,
Act as liaison between Security Officers and Client, and Corporate Office Departments
Monitor, address, resolve and supervise payroll reporting, payroll discrepancies, timekeeping, post coverage, attrition, scheduling, requests for time off, and communicate with all appropriate departments by following proper channels and submitting forms for approval and processing
Conduct new hire orientation, follow new hire training program and checklist, train and re-train staff, assess, evaluate and record counseling, coaching, mentoring and performance evaluations accordingly
Communicate and facilitate open lines of communication with Regional Program Coordinator, Human Resources, Payroll, USCG Representatives and Corporate Office Departments
Promote good client relations internally, externally and in daily interactions with outside vendors, contractors, service providers and representatives
Act as role model, lead by example, encourage teamwork and cooperation
Remain calm, cool and collected under any circumstance
Handle conflict and resolve issues with tact and diplomacy
Use caution and discretion when faced with a crisis situation
Avoid physical confrontation at all times
Seek assistance from management and/or law-enforcement personnel
Use your best judgment and ensure the staff is trained, re-trained and follows post orders and SOP's at all times
Understand the relationship of the job to the work site mission and to other jobs within the work site
Communicate with co-workers, Regional Program Coordinator and staff from other corporate departments to solve problems, improve quality, processes and services
Identify and act on opportunities to help and support work efforts of co-workers and staff from other departments
Work in a manner that promotes / creates a positive work environment
Help co-workers understand and implement changes within the work site
Identify and develop ways to improve work processes, efficiencies and quality
Improve job skills, knowledge, performance and education
Attend in-service training and educational programs as directed
Solve problems, work with change, and have a willingness to work extra shifts and/or overtime as needed
Perform all other related duties, as assigned
QUALIFICATIONS
High school diploma or equivalent, Military, Security or Law Enforcement training and/or experience, must be a US citizen. Must have an active security officer license or be able to obtain one in short fashion.
Must be proficient in a variety of firearms platforms (.40 caliber pistol and shotgun)
Must have a good working knowledge of security operations and safety practices.
Ability to communicate effectively both orally and in writing with staff, company and the public, to understand and follow standard operating procedures (SOP's), to perform duties in a professional manner and appearance, to write necessary incident reports, make various log entries, investigate incidents, make independent good judgment decisions within proper policy or procedure.
Minimum 5 years of supervisory experience and working knowledge of Post Orders, security operations standards and procedures and good understanding of schedules and schedule matrix, shiftand payroll operations, 24/7 operations, as well as exceptional people skills, communications skills, diplomacy and tact.
BENEFITS
Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.
Medical, Vision & Dental Insurance
Paid Time-Off Program & Company Paid Holidays
401(k) Retirement Plan
Insurance: Basic Life & Supplemental Life
Health & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Personal Development & Learning Opportunities
On-the-job Training, Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
WORKING CONDITIONS
May be subject to outdoor conditions including extreme temperatures and weather. Subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat or exposure to chemicals.
PHYSICAL REQUIREMENTS
May be subject to outdoor conditions including extreme temperatures and weather
Subject to high noise levels
Must be able to stand for extended periods of time, often without breaks, and may be required to climb stairs or ladders and walk up inclines and on uneven terrain.
Must meet all physical and psychological standards as required by the contract
