Description
We are looking for a capable Leasing Agent to present and lease properties to prospective renters.
Successful candidates will be
- Enthusiastic, determined, and upbeat
- Possess a helpful and gracious attitude
- Be dedicated to excellence in service
The Leasing Agent is responsible for marketing, sales, and creating positive and lasting impressions with tenants, prospects, leads, and anyone whom you interact with. You are the first point of contact and the most important person on our team! Attention to detail and accuracy are very important in this position along with great closing skills. If this sounds like a dream come true, read on.
The primary duties of the leasing professional are to fearlessly connect with customers/leads, to present the features and benefits of the properties and to close the sale! The primary responsibilities of the leasing agent are to maximize rent and minimize vacancy.
If you have an entrepreneurial spirit and a can-do attitude then we want to talk to you! Advance your career opportunities in the ever-growing rental industry with an organization that is committed to excellent customer service and supports you every step of the way.
Responsibilities •Maintain a cheerful, helpful, and professional manner in person and on the telephone
•Display a high level of customer service skills - number one priority
•Must possess a sincere, positive, and accommodating attitude
•Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to real estate
•Maintain and drive a follow-up program on all internet/phone inquiries
•Convert online and telephone traffic to in-person tours
•Respond in a timely manner to all prospects and leads to convert to appointments
•Schedule, coordinate, and conduct showings with prospective tenants
•Meet with new prospects and provide expert information on our properties in a kind and helpful manner to try to win the business of new tenants who meet our leasing criteria
•Respond quickly and maintain constant communication regarding any leads
•Assist in the creation of and manage all property marketing and promotional efforts
•Update online marketing materials and maintain marketing websites
•Shop the competition
•Meet and exceed monthly leasing targets
•Complete daily checklists
•Conduct tenant outreach and serve as the primary "Tenant Concierge"
•Assist management with all tenant retention activities
•Ability to confidently handle difficult situations professionally and positively
•Ability to balance priorities, yet act "on the fly" when necessary with ease
•Report all property deficiencies to management
•Process applications and gather the verification that supports the application process and prepare the move-in paperwork
•Help to ensure the accuracy of lease filesattention to detail is critical
•Administrative duties and projects as assigned by management
•Assume additional duties and objectives, as required
•Establish rental rates by researching local markets and calculating costs to ensure fair and accurate pricing
•Verify all rental applications and personal references are true and accurate
•Become acquainted with client expectations of housing and finances and highlight properties that meet those expectations
•Promote available properties using various social media and websites to help ensure quick rental contracts
•Process contracts with tenants and collect security deposits to ensure closing of the deal
•Arrange for any required maintenance and periodically inspect properties to ensure our level of company standards are being upheld
•Present properties and provided amenities in a positive light to prospective tenants to help secure rental agreement
Qualifications •Bachelor's degree from a four-year college or university; or one to two years of related experience and or training; or equivalent combination of education and experience
•Must have a valid driver's license and a clean driving record
•Must have a reliable and presentable vehicle with appropriate insurance
•Position will require visiting properties the majority of the day with a portion of the time spent in the office
•Basic math capabilities
•Ability to learn internet-based software/apps
•Experience with Microsoft Office Suite - Word, Outlook, and Excel
•Willingness to learn new tools, systems, and technologies
•A proven record of sales experience and success
•Strong communication skills, both written and verbal
•Working knowledge of real estate law and leasing practices
