2024-04-16
AppCast (https://www.appcast.io)
Other
/yr
full-time
employee
New York
New York
10261
United States
POSITION OVERVIEW
The Manager of Engagement will assist with the design, development, and execution of plans related to community-oriented services, programs, and activities. This role encompasses both a strategic and hands-on approach to community engagement programming, ensuring that equity and people-first focus is at the forefront of all programs. This position will play an important role in recruitment processes, community events, marketing content, and partnerships that help to position Fontainebleau Las Vegas as a committed leader in the communities we serve.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following and other duties may be assigned as necessary:
Serve as a Team Member champion and change agent, impacting the organization focusing on developing, and implementing effective engagement efforts aligned to the organizations mission, vision, and core values
Develop a strategy that reflects the Company community engagement priorities and business objectives, addressing critical community needs, and externally represents the company with stakeholders, public officials, and community groups
Oversee philanthropic giving to national and local non-profit organizations
Support leadership in creating key presentation materials for strategic initiatives, communication plans, recap decks, meeting agendas, and monthly/quarterly reports
Assist in development and execution of strategies for partnership engagement that delivers community and organizational outcomes in social justice, wellness, education, and environmental sustainability for both our Team Members and community members
Assess current community and non-profit partnerships, and identify, research, and cultivate new partners and opportunities in line CSR priorities
Serve as liaison, and establish and foster exemplary relationships with key community stakeholders at the local, county, and state level
Effectively project manage several projects at once, maintaining a timely course of action with a sense of urgency for proper completion and regular communication to leadership
Build a measurement framework and dashboard to track and report on engagement metrics to demonstrate our impact on Team Members and in our communities
Partner with Internal Communications to create communication plans and support written and activation programs that build Team Member awareness and engagement through impactful professional communications
Collaborate regularly with Internal Communications and Public Relations to effectively message philanthropic work
Interface regularly with Brand Marketing teams for creative requests as well as various 3rd party vendors to manage the design and production of a variety of time sensitive projects, to be handled with efficiency and accuracy with an emphasis on detail and ability to adhere to project deadlines and company policies
Build relationships with non-profit organizations and community groups to expand opportunities for volunteer engagement and donations, and coordinate other outreach events that expand the Company’s reach in the community
Develop and maintain calendar of events and contacts for relationships and events
Support department in identification and delivery of innovative partnership strategies including learning and development opportunities, event sponsorships, and Team Member volunteering
Measure and communicate social impact of the program to stakeholders via annual report, ESG report, storytelling, gallery exhibits, etc., and provide regular updates to key internal stakeholders
Serve as the conduit to Team Members, working in close partnership with Team Member engagement and internal communications
Collaborate with Company and partner communication teams on community engagement efforts and possible storytelling moments
Partner with Marketing to build social media presence, driving awareness of the social impact of our programs
Champion, within the organization, a commitment to honesty, integrity, and responsible behavior
Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/orability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
Bachelor’s Degree in business, communications, human resources, or related field and/or equivalent combination of education and experience
Leadership experience in a Community Engagement, Philanthropy, CSR, or Human Resources positions for a large-scale luxury resort/casino
Preferred to have proven experience with mass hiring for a new resort or casino
Proven knowledge of federal and state employment laws
Experienced building community engagement capabilities for effective implementation, follow-up, sustainability, and measurement for large hospitality businesses
Must be able to handle a heavy business volume, and sensitive situations relating to Team Member and guest problems, in a timely manner
Ability to simultaneously manage several projects
Ability to provide leadership and direction contributing to the success of the organization through engaging, developing, and mentoring individuals and teams
Demonstrated ability in maintaining consistent, high quality service levels
Strong leadership skills and the ability to organize effectively, delegate responsibility, solve problems quickly and communicate clearly
SUPERVISORY RESPONSIBILITIES
This job supervises all positions with the Community Engagement department.
DIVERSITY COMMITMENT
Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.
CERTIFICATES, LICENSES, REGISTRATIONS
Member must be able to qualify for licenses and permits required by federal, state, and local regulations.
LANGUAGE SKILLS
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision.
The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Member could be exposed to an environment containing unrestricted secondhand tobacco smoke.
PAY TRANSPARENCY
Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment.
In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process isdesigned to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.
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