2024-04-15
AppCast (https://www.appcast.io)
Other
/yr
full-time
employee
New York
New York
10261
United States
Placements.io is a product-first company that is changing the way digital media publishers manage their advertising businesses. Our SaaS platform makes advertising sales, operations, billing, and revenue reporting painless for digital media publishers and eCommerce. We understand the importance of creating a connected ecosystem for our customers, who depend on Placements.io to help them scale. Headquartered in Seattle, where Placements.io was founded, the company launched its New York office in early 2018 and expanded to London in 2019, Taipei in 2020, and now Singapore in 2023.
The Solutions Consulting team is the face of the company during implementation and ongoing growth. Our team helps our customers by solving problems, designing and scaling solutions, incubating new products, and sharing user feedback with internal teams to influence product development. They act as key partners to our customers and our internal teams and work with our internal partners to make our customers successful.
You’ll enjoy significant ownership of and responsibility for what you work on, every day. And you’ll have a life. Personal development is important and we allow you to play to your strengths while stretching you with new challenges. We respect your time and rarely work outside of normal business hours.
As a Solutions Consultant, you will be responsible for collaborating with our clients' business and technology stakeholders to implement solutions that enable their success on the Placements platform. Since our clients have unique needs, you will have exposure to a wide variety of projects, and no two days are alike.
Based on customer requirements, you will provide consultative recommendations on how to best use and configure the Placements platform. You will beresponsible for ensuring the solution design and system deliverables meet the defined acceptance criteria agreed upon with the client. You will configure and present tailored product demonstrations to customers throughout various implementation and end-user training.
You will also work with internal teams to ensure customer success and will serve as a customer advocate with our product team. You will need to exhibit a strong combination of analytical prowess, technical aptitude, and business judgment.
Solutions Consultants must possess excellent technical and business consultative skills to create client intimacy and to act as a trusted advisor. You will demonstrate your understanding of the scope of the project, map business functional requirements to system/technical requirements, and ensure alignment of planning and solutions with client business goals, while managing expectations related to scope of work. This role requires excellent project management, organizational, and problem-solving skills.
Candidates must quickly become an expert in the functional and technical aspects of Placements.io product and related integration points. Candidates must be a skilled presenter of product features and benefits related to the customer and their business needs.
This position reports to the Vice President of Professional Services.
The ideal candidate will have:
This is a hybrid role, in office 3 days a week. We are open to candidates in our NYC, Seattle or Denver offices.
To apply to our open positions, please email your resume, cover letter, and the name of the position you are applying for tocareers@placements.io. We look forward to meeting you!
EEO Employer: Placements.io is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
Reasonable Accommodation Statement
Placements.io complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please send a request tohr@placements.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.