TEAM: Redstone Residential is a national student and conventional housing operator, headquartered in Provo, Utah. Managing more than 35,000 leases and operating in 18 states, Redstone is the 5th largest 3rd party management company in the U.S.! Our conventional portfolios have also seen rapid expansion.
Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:
We Are Believers
We Communicate Authentically with Care
We Stay The Course
We Drive Performance
POSITION SUMMARY: The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals.
KEY DUTIES & RESPONSIBILITIES:
Assist residents, & prospects with daily needs in a professional manner (rent payments, ledger questions, etc.)
Consistently and genuinely demonstrate exemplary principles of customer service and teamwork
Work with your team to reach daily and weekly leasing goals
Provide tours for potential residents
Follow up with potential leads
Help with resident concerns and questions
Maintain a working knowledge of all aspects of the community to quickly respond to inquiries
Work collaboratively with other staff members in a highly entrepreneurial environment.
EXPERIENCE & QUALIFICATIONS:
1+ years of customer service and sales experience
Strong communication skills
Ability to remain calm and collected in high-stress situations
Enjoy and take pride in providing excellent service
Warm, friendly demeanor
Basic computer skills: typing and writing ability for correspondence, memos, etc.
