Leasing Consultant - Mayfair Mansion - Military veterans preferred

2024-04-19
AppCast (https://www.appcast.io)
Other

/yr

  full-time   employee


Washington
District of Columbia
20022
United States

E nterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $64 billion and created 95 1,000 homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging. Join us at enterprisecommunity.org Working at Enterprise At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey. Enterprise offers career opportunities in our

with an. Job Description Summary: Markets and leases the property, ensures a safe and attractive living environment for residents, exceptional quality and service, sustained resident satisfaction, operational efficiency, and strong financial results.

ESSENTIAL JOB DUTIES INCLUDE THE FOLLOWING: Consistently and genuinely adhere to the

HEROES

standard of

Helpful, Engaged, Responsive, Outstanding, Excellence

and

Success

in all activities and interactions. Implements sales and marketing activities both on and off-site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy;

maintains

knowledge of competitive properties and market trends and makes recommendations as

appropriate

. Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process. Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management, and guests to ensure that all areas of concern are addressed promptly and professionally. Complies with

Enterprise Residential's policies and procedures and external regulatory requirements; ensures a solid understanding of Enterprise Residential's operational and human resources policies and procedures. Collects rents,

monitors

, and manages delinquencies and collections, and

maintains

accurate

records. Prepares,

monitors

, and distributes reports on a variety of operational and financial data. Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social, educational, planned activities and events. Participates in and attends all required training sessions. Keeps the Property Manager informed of any information that could affect property operations. Supports other communities as assigned by management. Other duties as assigned. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. ESSENTIAL SKILLS, EXPERIENCE AND TALENTS: High School Diploma or G.E.D. Previous

sales or leasing experience preferred. NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the

next available course offering. Ability to work in a fast-paced environment

demonstrating

strong organization

follow-u

p skills and managing multiple priorities. Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents, and external agencies. Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence, and/or documentation. Strong computer and keyboarding skills with

proficiency

in Microsoft Word and Excel and the ability to quickly master new applications. Excellent interpersonal skills. Positive attitude,

enthusiasm,

and energy. Strong customer service orientation to older adults. Strong attention to detail. Ability to handle a high volume of telephone call

s

. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by anassociate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of the job, the associate is often required to read, write, stand, walk, sit, use hands to finger, handle, orfeel objects, tools, or controls, reach with hands, and arms, balance, stoop, kneel crouch, talk, and hear. An individual in thisposition will be required to push, lift or carry weight up to 25 lbs. Specific vision abilities required by this job include close vision,distance vision, peripheral vision, depth perception, and the ability to adjust focus. Must also have the ability to access all areas ofthe community without the assistance of an elevator. Work Environment While performing the duties of this job, the associate must be available to work for temporary or extended periods at otherlocations. The associate may be required to work extended periods of time at a computer terminal. Travel Required The associate must be able to travel off-site to any community in the Enterprise Residential portfolio. Travel, including some outof state, overnight, and extended stay, may be required up to 100% of the time.

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