You dont just serve our customers amazing food and drinks, you help make sure they have a pleasant and smooth pick-up experience.
So what does it take to work with us?
We already mentioned having a great personality. Throw in integrity, a relentless drive for excellence and a commitment to always doing whats right and youve got our interest.
What we offer:
40% dining privilege
Fast-paced, fun environment
Open-door communication
Ability to advance your career
Health benefits
Requirements and Qualifications:
Arrives to work on time as scheduled in full uniform
Utilizes standard greetings and telephone etiquette when addressing and speaking with Guests via phone
Greets Guests and delivery drivers in a warm and friendly manner while also acknowledging all Guests that come within five feet
Follows the To-Go steps of service as defined in the training materials
Provides the highest level of service by adhering to all Millers Ale House service standards
Works directly with other Team Members to ensure all Guest needs are fulfilled in a timely manner
Ensures menu knowledge to address Guests questions, including food allergy issues, while ensuring order accuracy
Maintains a neat and organized work areas to include proper food handling and sanitation protocol
Ensures work areas are stocked and ready for the next scheduled To Go Specialist, as well as cleanliness of work area upon departure
Notifies Management immediately of any potential issue with Guests, Team Members, and/or long ticket times
SAFETY & SANITATION
Washes hands every 30 minutes throughout the shift
Serves all food and alcohol within accordance of company standards and state service requirements
Maintains clean and sanitized work areas
Works with Team Members to ensure that safety and sanitation protocol is being executed to company standard
TEAMWORK, SKILLS AND EDUCATION
Supports other Front of House functions as needed, ensuring that everything within the 4 walls of the restaurant is every Team Members responsibility
Positively communicates with other Team Members and Management to keep one another informed
Provides exceptional service throughout the entire shift
Possesses strong communication skills and the ability to work alone as well as with a team
Ability to multitask and work in a fast-paced environment
Ability to work with numbers and handle cash
Basic reading and handwriting skills with ability to operate the restaurant point-of-sale software
Must be a minimum of 18 years of age unless otherwise dictated by state law
Sets up Team Members for success at shift change by ensuring side work and stations are properly stocked
PHYSICAL DEMANDS
The To-Go Specialist is expected to be able to perform the job functions with reasonable accommodation. Physical demands include:
Remain standing for extended periods of time
Bending, squatting, and lifting, up to 20 lbs., for short distances
Ability to work with varying noise levels
Frequent communication with Managers, Team Members and Guests. Must be able to exchange accurate information in these situations.
