Frequently Asked Questions

Answers to frequently asked questions are provided below. If you do not find the answer to your question, send an email to and we'll be sure to answer your question promptly.


  • Site Map
  • Logging In
    • Login procedures
      • New Users log in by creating an account. Click the �LOG IN� button at the top of the page in the blue navigation bar. Click the �Sign Up� button. Fill in your choice of a User Name and Password and other pertinent information. Click �Save� at the bottom of the page to complete your registration. Your new account has been created! You can now post your resume(s) or search our database for jobs.
      • Returning Users who have already created an account, just click the �LOG IN� button at the top of the page in the blue navigation bar. Type in your User Name and Password into the Log In text box and click the �Login� button.
    • Problems logging in
      Common problems that occur when logging in include
      • New Users not creating an account. See �Login Procedures� above.
      • Returning Users trying to create a new account when they already have an existing account.
      • New Users selecting a User Name that's already taken (solution: try a different User Name)
      • New Users entering different passwords in the "Password" and "Confirm password" boxes (solution: Ensure you type the same thing in both boxes)
      • Returning Users misspelling their username or password (solution: Carefully re-enter your information, or request that your information be emailed to you)
    • Login error messages
      Returning Users:
      • "The following field(s) are blank:" This message indicates you left a required field blank. Re-enter your data ensuring you fill in the required fields.
      • "The username you entered was not found." This message indicates that the username entered in the Returning Users section was not found in the database. If you are a returning user, carefully re-enter your name and try again. If you are a new user, use the new user section. You may also request their login information be emailed to you.
      • "The password you entered was incorrect." This message indicates that your username was found in the database but the password you entered was incorrect. Carefully re-enter your information and try again. You may also request your information be emailed to you.
      New Users
      • "The following field(s) are blank:" This message indicates you left a required field blank. Re-enter your data ensuring you fill in the required fields.
      • "'Password' and 'Confirm Password' do not match." This message indicates then data you entered in the "Password" and "Confirm Password" fields did not match. Carefully re-enter the information, ensuring that you enter that same password in both boxes.
      • "The username you entered has already been taken." This message indicates another user has already selected the username you requested. Try another username, perhaps add a number to the end of the username you tried first.
    • Lost username or password
      To solve this problem, simply enter your email address into the �Forgot Your Password?� text box at the bottom of the Home Page. A note with your login information will be emailed to you within a few minutes. If your email address is not found, a note stating this will be sent. Perhaps you used a different email address when you first registered on If you do not receive the email within 15 minutes, enter the request again. Users frequently misspell their email addresses and thus do not receive a message. Also, check to see if your email account spam filter is blocking this email from coming to you.
  • Posting a Resume
    • Why do I need an account to post a resume?
      An account is required to post a resume for security reasons. By using your personal username and password, you ensure that only you may modify your resume and view your resume statistics at My Resumes.
    • Formatting a resume
      To format your resume, I suggest you open your resume in a word processor such as MS Word, notepad, or WordPerfect. Delete all tab key entries. Use the enter key to place line breaks where you want them (before and after paragraphs and headings). Then use the Tab key to indent text where necessary or to separate text where necessary. Allow text within paragraphs to wrap naturally without tabs or enter keys. Then copy and paste the entire resume into the editing window on
    • How do I copy my resume to MilitaryHire?
      1. Open your resume in your text editor.
      2. Open your web browser and go to the "Post your Resume" page.
      3. In your text editor, select Edit then Select All or, if you don't have that menu command, use your mouse to highlight the entire resume.
      4. Select Edit then Copy
      5. Go to your web browser, click in the box where your resume should go.
      6. Select Edit then Paste (AOL users may need to press Ctrl-V).
      If your question is answered, you may return to the resume posting page.
    • My resume has funny characters in it (example &786DC)
      To ensure compatibility across all platforms (Windows, Mac, Linux, etc.) our site only uses the standard ascii character set. May Windows programs such as Word use an extended "windows only" character set. These special characters do not convert to our site correctly. To correct this problem, look at your resume after posting it to our site. If you see funny characters (usually something like &5643YG), identify the areas of your resume affected. Click the "Edit Your resume" link Look for characters that are not numbers or letters. Frequent problems include single and double quote (' and ") and bullet characters. In the resume text editing box, backspace out the offending character and then type it back in (replace bullets with a * or -). Then resubmit your resume and check whether the problem was solved. Repeat this process until you have removed "windows specific" characters.
      Alternately, you can save your resume as "MS DOS text only" or "ASCII text only" in your word processor before you cut and paste it to our site. This generally removes all special characters.
    • My resume has extra line breaks in it
      Some word processing programs insert "hard" line breaks at the end of each line in your resume rather than letting the text wrap naturally at the end of the line. The MilitaryHire web site never inserts "hard" line breaks. But when a "hard" line break is found, we assume it is intentional and leave it alone. On a wider screen, this problem will not be apparent. It takes a narrower screen to identify the problem.
      This problem can occur if you save a Word document as "Text Only with line breaks" or "MS DOS Text with line breaks." These two choices cause Word to insert a carriage return at the end of every line. I recommend instead saving the document as "MS DOS text" and then cutting and pasting it into the site. Then the text will wrap naturally at the end of a line, with "hard" breaks coming only at the end of paragraphs. An alternate solution is to use the backspace key to remove line breaks after pasting your resume to MilitaryHire. This option may require several iterations of editing and viewing to remove all unwanted line breaks.
    • How do I check and edit my resume after I post it?
      After logging in, follow the My Resumes link from Command Post area of the home page. Click on your resume title to view your current resume(s). You can then select view, edit, or delete for each resume you have posted.
    • How can I reactivate an inactive resume?
      After logging in, follow the My Resumes link from Command Post area of the home page. Click the title of the resume you want to activate. Then click "Edit this resume" to go to the resume editing form. At the bottom of that form is a checkbox you can use to mark the resume active. Click "Save" to save the resume.
  • Job Searches
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