Sears Holdings Corporation (http://jobs.sears.com/vet/learnmore_military.html)
Full Time Employee
Manage the day to day activities of the Member Services Associates (Sears) / Shop Assistants (Kmart). This individual will serve as the Ambassador of our SYW program and represent our Kmart / Sears brand to members, with a particular focus on our Best Members. Role is responsible for driving sales through exemplary service for the top member segment of selected stores. Responsible for ensuring their team meets all program goals and leverages all parts of the ShopYourWay Program. Manage a team of up to 30 Member Services Associates across 15+ individual Sears or Kmart stores.
We, at Kmart and Sears, aspire to provide our members with products and services that improve their quality of life. We want to simplify the chaous of everyday life and become a trusted resource for our members -ensuring our members have what they need, when and where they need it. To bring this vision to life, we are seeking an outgoing problem solver who will quite simply obsesses over exceeding the expectations of our valued members and lead a team that drives that behavior in store at Kmart and Sears. We are seeking a high energy Manager to lead and oversee the Member Service Associate (MSA) team across multiple stores. The MSA connects with the most valued members of their store, understands their needs and enables our services for the member including our Shop Your Way (SYW) capabilities to meet those needs and translate into increased member sales. This individual will be a critical part of the transformation of what it means to shop at Kmart and Sears.
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