2018-12-05 DynCorp Recruiting (www.dyn-intl.com)
Oconus Marshall Islands
The Store Manager is responsible for the overall retail store management and operations in compliance with the guidance set forth in the contract to operate a retail store at a military installation.
(Typical duties include the following, although specific duties vary by assignment or contract.)
Supervise, manage and apply effective retail operations, customer service and inventory control.
Develop and provide plans for store operations include operational hours store inventory, layout and management plan
Answer customer questions, handle customer complaints in a cordial manner, implement customer suggestions on how to render better service in the stores and departments.
Maintain access control to the stores to ensure sales are limited to authorized customers per military installation policies.
Create effective work schedules for staff to ensure continuity of services, operations and hygiene.
Create discrepancy reports when the merchandise/product invoices do not match receiving reports.
Study sales trends, authorize clearance sales and determine appropriate sales promotions.
Utilize authorized ordering and receiving business systems.
Develop and implement safety programs for retail store services per OSHA and NFPA standards..
Conduct packaging, labeling and pricing for merchandise products.
Manage and utilize first-in/first-out method for merchandise rotation and inventory control.
Maintain excellent hygiene throughout all store spaces and facilities.
Perform other duties as assigned.
Knowledge & Skills
Supervisory skills; working knowledge operating and managing a retail store
Excellent written and oral communication skills and ability to interact effectively with customers and other personnel
Ability to apply skills necessary to evaluate and resolve complex problems and situations
Exercise strong multi-tasking and time-management skills
Apply personnel and materials management skills for the efficient operation of the store.
Experience & Education
Required: High school diploma or equivalent
Prefer: Bachelor’s degree from a four year accredited college or university
Three (3) years’ experience in retail operations
Physical Requirements/Working Environment
Position will be assigned to overseas locations where living and working conditions at assignment location could be remote and uncomfortable, with long hours, exposure to weather, dust, and hazardous/harsh conditions. Occasional stateside travel.