Tech Support Specialist - Military veterans preferred
2019-01-18 Raytheon (www.raytheon.com)
Andover Massachusetts United States
What’s YOUR Mission? Here at Raytheon, we work together as one global team creating trusted, innovative solutions to make the world a safer place. Our innovation spans all domains: from land and sea to air, space and cyberspace. We’re inspired by a noble mission that’s shared by Raytheon employees around the globe and an inclusive culture that empowers employees and celebrates their contributions.
Summary of team: Our Operations QualityTeam ensures product and process quality with an emphasis on Product Compliance, Customer Satisfaction and Continuous Improvement. As a Hardware Quality Specialist at Raytheon’s RF Components MMIC Foundry you’re a key member of the manufacturing support team for final product acceptance, including hands-on inspection and presentation of deliverable hardware to the customer representative. This position is a four day, ten hour work shift covering Saturday and Sunday from 6:00 a.m. to 4:00 pm, with flexibility on the other two days.
Responsibilities: In this role, your responsibilities will include:
Hands-on work with inspection methodology for GaAs and GaN wafers and the MMIC (Monolithic Multilayer Integrated Circuits)product and interpretation of MIL and ANSI specifications and component drawings to make confident quality dispositions of suspect non-conformances
Physical inspection review of deliverable hardware as well as build documentation as required by process, technical data package, and contractual flow down
Serving as the liaison between quality management and customers for the final sale of deliverable hardware
2+ years of general hardware quality inspection experience
Experience working in a manufacturing environment with accept and reject criteria for general quality workmanship
Experience working with assembly build processes, interpreting drawings and/or contractual flow down
Experience manufacturing in a GaAs/ GaN or Si Foundry
Experience inspecting MMICsWorking knowledge of industry technical standards (such as MIL-STD-883)
Experience working in a Represented Workforce environment
Experience administering quality workmanship standards in a manufacturing environment
Good organizational skills and ability to effectively coordinate multiple activities; self-motivated and ability to work with minimal supervision
Excellent oral and written communication skills
Personal ownership and accountability, the ability to find solutions in difficult situationsProven ability to work proactively with others, driving decisions while also functioning as a team
Ability to walk back and communicate concerns to operations and support team
ASQ certified Inspector
Required Education (including Major): High School diploma or equivalent (GED)
What We Offer: Whether you’re just starting out on your career journey or are an experienced professional, Raytheon offers a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the superior benefits Raytheon offers include paternal leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
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“Diversity is at the heart of all we do at Raytheon. We embrace diversity and diverse opinions; we treat people with dignity and respect to support our inclusive culture. This allows us to retain and attract the world-class talent and supplier base we need to develop the innovative solutions our global customers depend on. We view our diversity as a competitive advantage as a key enabler of our growth." - Thomas A. Kennedy Raytheon Chairman and Chief Executive Officer
Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.