HR Services Payroll & Reward Specialist - Military veterans preferred

National Grid (https:\\
Defense Contracting


  full-time   employee

CV34 6DA
United Kingdom

What you'll get

A competitive salary between £40,000 – £47,000 – dependent on capability

As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 10%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

About us

Here at National Grid, we connect homes and businesses to power, making sure supply and demand match each other. We make sure the lights are on in schools, operating theatres and sporting arenas; we’re thousands of people working on behalf of millions of people. And whatever your role, wherever you work with us, you’ll help us hit stretching targets and achieve our far-reaching goal: to secure, clean energy that supports our world far into the future. Here, you will be at the heart of energy.

About the role

To oversee payroll services and be the lead interface with the offshore team to ensure efficient timely and accurate processing of the payroll. This role can be based in either our Warwick or Solihull office. 


  • Manage the day to day relationships with the offshore team to ensure effective working, efficient and accurate transactional processing and seamlessness of operation between the UK and offshore operations and effective service to internal customers.
  • Ensure effective planning for cyclical benefit activities and ensure optimum use of resources and timely delivery to internal and external customers alike.
  • Drive process improvements in the Payroll and Reward activities to realise quantifiable benefits.     
  • Maintain effective daily interaction with the TCS Payroll Lead to ensure efficient and effective working. 
  • Ensure daily process management works effectively in the Payroll area to ensure payroll processing is undertaken in an efficient and timely manner
  • Ensure metrics and KPIs for Payroll Services are achieved while fostering and supporting the process of continuous improvement.
  • Ensure appropriate and timely resolution of issues raised by the offshore team to ensure efficient and timely transactional processing.

About you

  • Knowledge of all HMRC rules and regulations and similar in key areas such as Pensions / NMW  / WTD
  • Knowledge of Employment law as applicable
  • Strong interpersonal and facilitation skills
  • Strong written and verbal communication skills
  • Ability to utilise different approaches and skills with different customer groups
  • Ability to set and manage customer expectations  
  • Able to identify and implement process improvements
  • Strong networking and collaboration skills.
  • Demonstrable passion and commitment to excellence in continuous improvement and quality
  • Strong results orientation
  • Openness and flexibility to change
  • Educated to Degree level or equivalent in Business/HR/Professional or Learning and Development areas
  • You will ideally be CIPP qualified

Who are we

At National Grid, we don’t just ask our people to deliver to the highest standards. We also support them to be the best they can be. We welcome and encourage applicants with diverse experiences and backgrounds. National Grid’s ambition is to drive, develop and operate our business in a way that results in a more inclusive culture. We are committed to building a workforce which represents the communities we serve and a working environment in which each individual feels respected, fairly treated, valued and able to reach their full potential.

Closing date

The closing date for this vacancy is 31st January 2019. However, we encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.